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FREQUENTLY ASKED QUESTIONS
(click on your question to be taken to the answer below)

HOME MEDICAL EQUIPMENT FAQ'S

  1. What is home medical equipment?
  2. Is it covered by Medicare?
  3. Does Medicare purchase the item?
  4. Does Medicare pay for bathroom items?

CPAP USER FAQ'S

  1. Will I always have to use a CPAP unit?
  2. Do I need to use my CPAP unit every night, all night?
  3. How often should I clean my mask? When should it be replaced?
  4. My throat and nose feel dry when I use my CPAP, is there anything I can get that will help?
  5. Who do I call to order CPAP supplies or report broken CPAP equipment?
  6. I'm using CPAP but I'm not sure if it's helping. What should I do?

OXYGEN PATIENT FAQ'S

  1. How long will I have to be on oxygen?
  2. Is oxygen addictive?
  3. Is my being on oxygen dangerous?
  4. Why do I need to post oxygen-warning signs?

HOME MEDICAL EQUIPMENT FAQ'S ANSWERS

  1. What is home medical equipment?
    Home Medical Equipment is medical equipment made for patients to use within their private homes.  Common examples are wheelchairs, hospital beds, and oxygen.

  2. Is it covered by Medicare?
    Medicare covers 80% of the cost for home medical equipment when beneficiaries have Part B benefits and are medically qualified by their physician.  The remaining 20% is either the responsibility of the patient, their secondary insurance or their caregivers.

  3. Does Medicare purchase the item?
    Medicare does not purchase items but does a “rent to own” program for certain items.  For example, hospital beds are rented for thirteen months before they are purchased by Medicare, home oxygen is thirty-six months.  We continue to bill your insurance for monthly “rental” payments while in this rental period.  Medicare does not offer a purchase option for these items.

  4. Does Medicare pay for bathroom items?
    Medicare does not consider bathroom items, such as tub transfer benches, toilet safety frames, etc. to be medically necessary and therefore, does NOT purchase these items for their beneficiaries.  These items are available for purchase only and for sanitary reasons can not be returned.

CPAP PATIENT FAQ'S ANSWERS

  1. Will I always have to use a CPAP unit?
    Your CPAP (continuous positive airway pressure) unit is not a cure, but therapy. As long as your condition remains unchanged, the CPAP will most likely need to be used.

  2. Do I need to use my CPAP unit every night, all night?
    Your doctor has ordered this therapy for you, and you should use it as it as it has been ordered. CPAP should be used every night, the whole night for maximum benefit. In the beginning you may not be able to use it all night long. You may need to get used to it by wearing it a few hours more each night until you are able to use it all night long.

  3. How often should I clean my mask? When should it be replaced?
    Your mask, headgear and other components should be cleaned on a regular basis. If maintained properly, your mask and headgear should last 6 to 12 months.

  4. My throat and nose feel dry when I use my CPAP, is there anything I can get that will help?
    An over-the-counter saline nasal spray can be used to ease excessive dryness in the nose and throat. If you have tried saline spray but didn't find it helpful, call our respiratory therapist to discuss other options.

  5. Who do I call to order CPAP supplies or to report broken CPAP equipment?
    Please call one of our customer service representatives at (770) 267-2559 or order your supplies online by emailing hme@carmichaeldrugs.com.

  6. I'm using CPAP but I'm not sure if it's helping. What should I do?
    It may take you up to four weeks to adjust to your CPAP. Try to relax when using the CPAP system. Take slow, deep breaths through your nose with your mouth closed. If you still have trouble, contact your physician or our respiratory therapist.

OXYGEN PATIENT FAQ'S ANSWER

  1. How long will I have to be on oxygen?
    Oxygen is prescribed for many diagnoses. Some patients, such as those who have been foundto have chronic obstructive pulmonary disease (COPD), will require oxygen for the rest of their lives. Your doctor is the final authority on how long you will need therapy.

  2. Is oxygen addictive?
    No, oxygen is not addictive.

  3. Is my being on oxygen dangerous?
    When used properly, oxygen is not dangerous. Oxygen is not flammable, but it does support combustion so it's very important to keep it away from sparks or open flames. As long as you follow the safety rules explained during your set-up, your oxygen is safe.

  4. Why do I need to post oxygen-warning signs?
    Smoking and oxygen are a dangerous combination. Posting the signs informs anyone entering your home that oxygen is being used in your home and that they cannot smoke. In addition, displaying the signs in prominent locations assists Carmichael's Home Medical Equipment delivery personnel in finding your home and it informs the fire department that oxygen is being stored in your residence.

 


 

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